FAQ’s

Cost can vary on the size & complexity of the wall. Contact one of our re-sellers for pricing or use our friendly Calculator to determine what is required and someone will be in touch

Our retaining wall system is designed to exceed a 60+ year design life if installed correctly. Unlike timber and other solutions, they are impervious to rot, rust, corrosion, termites, and other factors.

No, TUFFPOLY Sleepers are less than 10kg per sleeper so they can be installed by hand, You can save up to 75% on your install costs as opposed to concrete and steel by reducing machinery.

Through our website, you can select the items you require or you can enter the dimensions of your retaining wall into our easy-to-use calculator and one of our trusted resellers will be in touch to provide some pricing and further details.

TUFFPOLY Sleepers are about 90% lighter than concrete & steel options, less than 10kg per sleeper allowing them to be moved around by hand not needing machines, perfect for hard-to-access sites.

The posts match the sleepers with a timber grain in 2 colors and are made from the same structural composite, providing a whole system that matches in colour and finish.

Yes, our products are lightweight and designed to be moved around by hand rather than machinery. Visit our install guide & install video to find out more information.

No, they are a pre-finished product in 2 on-trend colors with a timber grain and do not require oiling or sealing. The product has multiple layers of UV inhibitors so fading is extremely minimal. Standard cleaning is all that is required to have a beautiful retaining wall last a lifetime.

TUFFPOLY sleepers & posts can be easily cut on-site using a circular saw and a diamond tip blade, it is recommended to use a wet saw or a vacuum to minimize dust particles.

Yes, we have our own fence brackets that get bolted to the posts that allow a fence to be installed above, fence brackets are slightly adjustable to level your posts out.

Yes, the system has been designed to exceed AS 4678-2002 Earth Retaining Structures.

TUFFPOLY offers a 25-year structural warranty which is available through our website. Follow the install guide for all the information required.

Each state has slightly different requirements, you will need to check depending on your location what the requirements are. Anything over 1m high in QLD needs to go to an engineer for
assessment.

Yes, we have installers in different areas. Contact our team via the find an installer link and we will be in touch to advise an installer in your area.

TUFFPOLY sleepers come in 3 different sizes to suit most centers at 1.6m, 2.0m & 2.4m. Posts are available in 4 different lengths to suit various height walls. Typically the height of the wall above the ground is the depth of the post inside the ground, contact an engineer for further details.

Visit our reseller’s page to find a reseller in your local area, or you can send us a message or submit a quote through our website, and someone will contact you.

Yes, the sleepers and posts can be painted to suit your color choices, give them a light sand with 120 grit sandpaper to help bond to the surface.

Simply use 2 x C Posts to create different degree corners. Stepped walls can be achieved with H posts or with 2 x C posts. Option to bolt fence brackets to the posts to install a fence above.

Visit our span table or brochure to find out what length sleepers you require, there are some factors based on the height of the wall and if a fence is being installed above.

Yes, contact our team to find out where your nearest display is located.